Privacy policy

Privacy Policy

At Infuzeme, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment-related information (processed securely via third-party gateways)

b. Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Pages visited and usage data

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and customer support responses

  • Improve website functionality and user experience

  • Send promotional or informational communications (only if opted in)

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

Infuzeme uses cookies to enhance user experience, analyze site traffic, and understand customer preferences. You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Payment Security

All payments are processed through secure, third-party payment gateways. Infuzeme does not store your credit/debit card details or sensitive financial information.

5. Sharing of Information

We do not sell, rent, or trade your personal information. Your data may be shared only with:

  • Payment service providers

  • Shipping and logistics partners

  • Technology and analytics service providers

  • Government or legal authorities when required by law

All third parties are obligated to maintain confidentiality.

6. Data Protection & Storage

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. While we strive to protect your data, no online transmission is completely secure.

7. User Rights

You have the right to:

  • Access your personal data

  • Request correction or update of information

  • Withdraw consent for marketing communications

  • Request deletion of your personal data (subject to legal obligations)

Requests can be made by contacting us via the details below.

8. Third-Party Links

Our website may contain links to third-party websites. Infuzeme is not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Infuzeme does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, it will be deleted promptly.

10. Changes to This Policy

Infuzeme reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

11. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of India.

12. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Email: shelly@infuzeme.com.au
Phone: 0420719906